Once you have received an SMA Number from OSSI, you will need to enter it on the SMA Number dialog in the Server. 1. Right-click on the Server icon, , in the System Tray and select "Open...".  If you cannot see the icon, please refer to Why can't I see the…

The Workstations number in the license is the number of Workstations that can be logged on to the Server at any one time.  There is no limit to the number of Workstations possible, just the number of Workstations concurrently connected to the Server. To determine what the Workstations number is…

Issue When launching the Workstation.exe the logon screen shows "Requesting Project List" list and the count continues to increment to 5 attempts or more. Cause There are multiple causes for this issue including: An incorrect Server host name was entered in the Workstation registration The name of the Server cannot…

Introduction It is possible to assign Access Sets to multiple cardholders.  This is especially useful after importing cards.  All that is necessary is for you to select multiple cardholders in the database grid in Card Management mode.  Having a field that the cardholders have a database field in common, Department…

Introduction Given the nature of TCP/IP, it is possible that two programs may attempt to use the same ports to communicate over.  This conflict can cause many problems.  Every effort has been made to prevent this conflict, but if it does arise, Intelli-Site provides a method to change the base…

Introduction At times a user may want to schedule a door to unlock or an input to be disabled as a one-time event. Since version 3.9.50, a pre-built Event Scheduler screen has been included with the default project file (An example file is attached at the bottom of this article…