To date, we have found that Intelli-Site works with all sound cards.  Some customers have even been successful with using virtual sound cards though we do not support this configuration.

What is the Intelli-Site Key Number? The Intelli-Site Key Number is the computer-specific number used to generate an Intelli-Site license for that computer.  The Intelli-Site Server is the keeper of the Key Number as well as the license. Where is the Intelli-Site Key Number? Right-click on the Server Icon,, in…

The SMA is managed by the Server.  To find the SMA Key Number: Right-click on the Server icon,, in the System Tray and select "Open...".  If you cannot see the icon, please refer to: Why can't I see the Intelli-Site icons in the System Tray? Select "File" -> "Update SMA…

There is more than one way to see the activity of a cardholder.  One is via the "Activity" tab for the cardholder, another is through reports.Activity TabThe "Activity" tab displays the card swipes for that cardholder based on the parameter "Days To Log" found on the "CardData" tab.  It will…

You can easily search the database on any combination of the CardData fields. In Card Management Mode,  Click the button.  A blank CardData tab is presented.   Fill in your search criteria. Any and all fields can be filled in.  The most common are First Name, Last Name, Card Number, and/or…

Generally speaking, the OSSI upload site can resume downloads if the user doesn't log out.  It can't resume if the user logs out because the session ID, the way the site keeps track of downloads, will be different.   In some circumstances, the download may fail to resume because of network…

The data to be imported must be in a properly formatted comma-delimited file (*.csv). The first line of the .csv file must contain the names of the Intelli-Site database fields separated by an accepted delimiter, usually a comma or a tab. Each subsequent row in the file is the data…